Digital Transformation of Public Sector Governance With IT Service Management-A Pilot Study.
Muhammad Imran SarwarQaiser AbbasTahir AlyasAli AlzahraniTurki AlghamdiYazed AlsaawyPublished in: IEEE Access (2023)
Keyphrases
- public sector
- pilot study
- e government
- service delivery
- electronic government
- information sharing
- information and communication technologies
- current practices
- digital government
- policy making
- inter organizational
- computer games
- environmental factors
- science learning
- public administration
- private sector
- pilot project
- knowledge management
- knowledge sharing
- business processes
- business process change
- computer supported collaborative learning
- public organizations