Automation of Analytical System for Measuring Service Effectiveness by Customer Type.

Atsuki Tanaka Michiko Tsubaki Taro Isobe

Published in: ICCDA (2019)

Keyphrases

customer satisfaction
customer service
electronic commerce
service requirements
call center
neural network
service oriented
heavy traffic
customer support
data sets
information systems
user interface
management system
service quality
service discovery