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How would the managementof human behavior variables influence customer-oriented management?
Leslier M. Valenzuela-Fernández
Francisco-Javier Arroyo-Cañada
Francisco Javier Villegas Pinuer
Published in:
Kybernetes (2020)
Keyphrases
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human behavior
customer relationship management
daily life
management system
knowledge management
electronic commerce
human subjects
visual attention
customer service
information systems
high quality
image data
higher order
smart environments
customer satisfaction