Exploring emotional expressions in e-word-of-mouth from online communities.

Craig Standing Markus Holzweber Jan Mattsson

Published in: Inf. Process. Manag. (2016)

Keyphrases

online communities
content analysis
social networks
social media
social influence
social networking
interaction analysis
natural language
facial expressions
virtual communities
social structures
social web
emotional intelligence
online social
online learning communities