Neural Networks for Forecasting in a Multi-skill Call Centre.
Jorge PachecoDavid Millán-RuizJosé Luis VélezPublished in: EANN (2009)
Keyphrases
- neural network
- genetic algorithm
- pattern recognition
- short term
- artificial neural networks
- back propagation
- network architecture
- prediction model
- fuzzy logic
- backpropagation neural networks
- weather forecasting
- multilayer perceptron
- autoregressive model
- data sets
- neural nets
- forecasting model
- financial forecasting
- load forecasting
- medium term
- early warning
- support vector regression
- recurrent neural networks
- soft computing
- feed forward
- self organizing maps
- long term
- learning algorithm