Reengineering: Business Change of Mythic Proportions?
Thomas H. DavenportDonna B. StoddardPublished in: MIS Q. (1994)
Keyphrases
- business process
- legacy systems
- data mining
- business process reengineering
- business intelligence
- information systems
- decision making
- business environment
- real world
- business processes
- electronic commerce
- business models
- management information systems
- organizational learning
- data sets
- service management
- enterprise systems
- service delivery
- systems development
- artificial intelligence
- knowledge management
- information technology