Curbing collusive cyber-gossips for business brand management.
Gang LiWenjia NiuJianlong TanLynn BattenLiang ChangPublished in: Enterp. Inf. Syst. (2017)
Keyphrases
- information systems
- enterprise systems
- knowledge management
- decision making
- business management
- management information systems
- management system
- business processes
- business process
- customer relationship management
- service management
- mission critical
- electronic commerce
- service delivery
- competitive intelligence
- workflow management
- change management
- data management
- business models
- enterprise wide
- strategic management
- systems development
- business process management
- business users
- business world
- venture capital
- digital campus
- data mining
- manufacturing companies
- inter organizational
- information management
- data quality
- data processing
- information technology
- case study
- business rules
- competitive advantage
- business intelligence
- decision support
- supply chain
- record keeping
- customer retention