Managing Long Term Communications: Conversation and Contact Management.
Steve WhittakerQuentin JonesLoren G. TerveenPublished in: HICSS (2002)
Keyphrases
- long term
- short term
- network management
- information management
- communication systems
- management system
- information systems
- knowledge management
- management tools
- service management
- mission critical
- change management
- decision making
- neural network
- data processing
- databases
- file management
- project management
- communication networks
- mobile agents
- multi agent systems
- multimedia
- metadata
- genetic algorithm