Service quality of multimedia streams and objects.
Jordan ShterevMargarita TodorovaPublished in: CompSysTech (2007)
Keyphrases
- service quality
- multimedia
- multimedia objects
- customer satisfaction
- service providers
- spatial and temporal relationships
- quality of service
- online shopping
- electronic commerce
- user satisfaction
- competitive advantage
- real time
- d objects
- moving objects
- call center
- digital libraries
- data streams
- job satisfaction
- information quality
- multimedia content
- computer self efficacy
- video files
- information systems