Latent transparency and trust in government: Unexpected findings from two survey experiments.
Stephan G. GrimmelikhuijsenSuzanne J. PiotrowskiGregg G. Van RyzinPublished in: Gov. Inf. Q. (2020)
Keyphrases
- literature review
- survey data
- questionnaire survey
- trust model
- e government
- information technology
- key findings
- digital government
- case study
- structural equation modeling
- united states
- government agencies
- public sector
- trust evaluation
- relevant literature
- latent variables
- semi structured interviews
- quantitative data
- survey instrument
- theoretical and practical implications
- technology acceptance
- trust management
- data collection
- recent trends
- trust relationships
- privacy policies
- south africa
- cross sectional
- electronic commerce
- confirmatory factor analysis
- innovation diffusion theory
- investments in information technology