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Enhancing Online Customer Engagement for Zhang Yiyuan Tea Products: An Analysis of Convenience, User-Friendliness, Customer Support, and Security Assurance in the Online Purchase Process.
Haoran Zhao
Nuttawut Rojniruttikul
Published in:
IMMS (2023)
Keyphrases
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customer support
user friendliness
online retailers
electronic commerce
online stores
information systems
website
learning environment
intrusion detection
customer service
product information