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Enhancing Online Customer Engagement for Zhang Yiyuan Tea Products: An Analysis of Convenience, User-Friendliness, Customer Support, and Security Assurance in the Online Purchase Process.

Haoran ZhaoNuttawut Rojniruttikul
Published in: IMMS (2023)
Keyphrases
  • customer support
  • user friendliness
  • online retailers
  • electronic commerce
  • online stores
  • information systems
  • website
  • learning environment
  • intrusion detection
  • customer service
  • product information