Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor.
Yung-Chun ChangChih Hao KuChun-Hung ChenPublished in: Int. J. Inf. Manag. (2019)
Keyphrases
- social media
- online reviews
- big data
- product reviews
- big data analytics
- user generated content
- social networks
- reputation models
- user generated
- social networking
- social media data
- case study
- collaborative filtering
- social media sites
- interactive visualization
- information visualization
- online social networks
- social networking sites
- user preferences
- data management
- information retrieval
- databases
- electronic commerce
- social context
- business intelligence
- recommender systems
- database systems
- neural network