Unbundling and Deploying CRM Applications as e-Services.
Pedro R. Falcone SampaioYong HePublished in: EMISA (2005)
Keyphrases
- web services
- service providers
- relationship management
- ubiquitous computing
- service oriented
- context aware
- customer relationship management
- information services
- service composition
- end users
- information society
- service quality
- european project
- real time
- service discovery
- location aware
- service oriented architecture
- neural network
- user centric
- mobile networks
- web technologies
- case study
- ambient intelligence
- digital libraries
- peer to peer