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Service Systems, Smart Service Systems and Cyber- Physical Systems - What's the difference? Towards a Unified Terminology.
Dominik Martin
Robin Hirt
Niklas Kühl
Published in:
Wirtschaftsinformatik (2019)
Keyphrases
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service systems
web technologies
cyber physical systems
cyber physical
service oriented
service level
enterprise systems
queue length
heavy traffic
arrival rate
call center
queueing model
real time
data mining
supply chain
stochastic models