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Managing service facilities with endogenous arrival and service rates.
Carlos Arturo Delgado Alvarez
Ann van Ackere
Erik Reimer Larsen
Published in:
Int. Trans. Oper. Res. (2020)
Keyphrases
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queueing systems
service providers
arrival and service rates
mission critical
traffic intensity
service oriented
queueing model
service management
learning algorithm
web services
end users
service quality
single server
random variables
steady state
mathematical programming