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An Experimental Study on User Satisfaction and Comparison Shopping Agents for Product Evaluation.
Juan Manuel Gómez Reynoso
Kamla Ali Al-Busaidi
Bengisu Tulu
Terry Ryan
Published in:
AMCIS (2004)
Keyphrases
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comparison shopping
user satisfaction
product information
decision making
information systems
search costs
multi agent systems
service quality
value added services
multi agent
structural equation modeling
objective measures
perceived usefulness
agent model
information quality
user perceptions