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The effects of customer online reviews on sales performance: The role of mobile phone's quality characteristics.
Huiming Liu
Su Wu
Chongwen Zhong
Ying Liu
Published in:
Electron. Commer. Res. Appl. (2023)
Keyphrases
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mobile phone
online reviews
mobile devices
customer service
mobile learning
smart phones
mobile users
mobile phone users
sentiment classification
mobile technologies
sentiment analysis
electronic commerce
opinion mining
text classification
data analysis
small screen
artificial intelligence