Policy Driven Business Performance Management.
Jun-Jang JengHenry ChangKumar BhaskaranPublished in: DSOM (2004)
Keyphrases
- information systems
- decision making
- management policies
- enterprise systems
- policy making
- business management
- service management
- knowledge management
- service delivery
- electronic commerce
- optimal policy
- mission critical
- data mining
- management system
- competitive intelligence
- business applications
- information management
- business rules
- network management
- data processing
- customer support
- customer relationship management
- change management
- enterprise data
- workflow management
- supply chain management
- business intelligence
- business process
- enterprise architecture
- strategic management
- public policy
- business models
- systems development
- smarter planet
- business activities
- information technology infrastructure
- business world
- small and medium sized
- record keeping
- human resource management
- business users
- enterprise wide
- business environment
- rfid technology
- policy makers
- decision support
- supply chain
- information technology