Fan moderation of professional sports organisations' social media content: strategic brilliance or pending disaster?
Michelle O'SheaAbel Duarte AlonsoPublished in: Int. J. Web Based Communities (2013)
Keyphrases
- social media content
- security informatics
- sentiment analysis
- social media
- knowledge management
- user generated content
- strategic decisions
- case study
- decision making
- decision support system
- disaster recovery
- user interaction
- opinion mining
- disaster relief
- information technology
- sentiment classification
- social networks
- emergency response
- sports video
- south africa
- disaster management
- web content
- public opinion
- computational methods
- databases
- information sharing
- text classification
- knowledge discovery
- data mining