User operations as language elements: measuring usability and user competence through redundancy.

Tim Comber John R. Maltby

Published in: CHINZ (2003)

Keyphrases

user interaction
user interface
user experience
user feedback
user centered
relevance feedback
collaborative filtering
user profiles
user preferences
user input
user satisfaction
web search engines
heuristic evaluation
user requirements
user defined
data mining
image retrieval
expert systems