Process Improving by Playing: Implementing Best Practices through Business Games.

Antoni Lluís Mesquida Milos Jovanovic Antònia Mas Picahaco

Published in: EuroSPI (2016)

Keyphrases

computer games
electronic commerce
process model
case study
business intelligence
business process
real world
decision making
knowledge management
business processes
game playing
online game
business process management
business goals