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A User-Centered Approach to Analyze Public Service Apps Based on Reviews.

Glauco Vitor PedrosaJohn L. C. GardenghiPollyanna C. O. DiasLudimila FelixAriel V. L. SerafimLucas H. HorinouchiRejane M. da C. Figueiredo
Published in: ICEIS (1) (2023)
Keyphrases
  • user centered
  • public services
  • e government
  • user interaction
  • end users
  • user preferences
  • user interface
  • databases
  • decision making
  • user profiles