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Framework for Alignment of Service Provider Value Drivers with Client Expectations in IT Services Outsourcing.
Arup K. Das
Sangeeta Shah Bharadwaj
Published in:
SIGMIS-CPR (2017)
Keyphrases
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service providers
web services
trust management
service quality
service provision
outsourced databases
end users
cloud computing
business opportunities
databases
service requests
database
database systems
information technology
data mining services