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An empirical investigation of incident triage for online service systems.

Junjie ChenXiaoting HeQingwei LinYong XuHongyu ZhangDan HaoFeng GaoZhangwei XuYingnong DangDongmei Zhang
Published in: ICSE (SEIP) (2019)
Keyphrases
  • service systems
  • online learning
  • web technologies
  • service level
  • real time
  • service oriented
  • queueing model
  • steady state
  • enterprise systems
  • decision making
  • response time