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A machine learning approach to primacy-peak-recency effect-based satisfaction prediction.

Ping WangHanqin YangJingrui HouQiao Li
Published in: Inf. Process. Manag. (2023)
Keyphrases
  • prediction model
  • prediction accuracy
  • user satisfaction
  • customer satisfaction
  • negative impact
  • feature selection
  • case study
  • three dimensional
  • data structure
  • video sequences
  • data streams
  • service quality