Aspect-Based Sentiment Analysis for Service Industry.
Afsheen MaroofShaukat WasiSyed Imran JamiMuhammad Shoaib SiddiquiPublished in: IEEE Access (2024)
Keyphrases
- sentiment analysis
- opinion mining
- sentiment lexicon
- sentiment words
- sentiment classification
- sentence level
- text classification
- natural language processing
- service providers
- text mining
- user generated
- product reviews
- databases
- multi aspect
- neural network
- online reviews
- public opinion
- service quality
- information retrieval
- data mining
- collective classification
- product features
- automatic construction
- social media content