The effect of service convenience on post-purchasing behaviours.

Kuo-Chien Chang Mu-Chen Chen Chia-Lin Hsu Nien-Te Kuo

Published in: Ind. Manag. Data Syst. (2010)

Keyphrases

web services
information services
real time
data sets
service providers
service oriented
database
databases
data mining
case study
management system
loosely coupled
customer service
user behaviour