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How Positive and Negative Electronic Word of Mouth (eWOM) Affects Customers' Intention to Use Social Commerce? A Dual-Stage Multi Group-SEM and ANN Analysis.

Alhamzah AlnoorVictor TiberiusAbbas Gatea AtiyahKhai Wah KhawTeh Sin YinXinYing ChewSammar Abbas
Published in: Int. J. Hum. Comput. Interact. (2024)
Keyphrases
  • positive and negative
  • positive or negative
  • electronic word of mouth
  • decision trees
  • social media