Predictive Model based on Sentiment Analysis for Peruvian SMEs in the Sustainable Tourist Sector.
Gianpierre ZapataJavier MurgaCarlos RaymundoJose María Álvarez RodríguezFrancisco Domínguez-MateosPublished in: KMIS (2017)
Keyphrases
- sentiment analysis
- opinion mining
- sentiment classification
- text classification
- sentence level
- text mining
- sentiment lexicon
- multi aspect
- online reviews
- natural language processing
- public opinion
- small and medium enterprises
- social media content
- positive or negative
- information sources
- knowledge management
- sentiment words
- neural network