A Mobile Decision Support Web 2.0 Service to Improve the Customers Satisfaction in their M-Commerce Experiences.
Ignacio Javier PérezSergio AlonsoFrancisco Javier CabrerizoEnrique Herrera-ViedmaPublished in: TAMoCo (2009)
Keyphrases
- decision support
- web services
- mobile commerce
- service providers
- mobile devices
- decision makers
- decision support system
- mobile services
- data warehouse
- customer satisfaction
- business intelligence
- mobile users
- product configuration
- m learning
- mobile applications
- computing environments
- quality of service
- electronic commerce
- data management
- knowledge discovery
- case study