Using VADER sentiment and SVM for predicting customer response sentiment.
Anton BorgMartin BoldtPublished in: Expert Syst. Appl. (2020)
Keyphrases
- sentiment analysis
- sentiment classification
- opinion mining
- support vector
- polarity classification
- support vector machine svm
- data sets
- positive and negative
- information retrieval and extraction
- positive or negative
- sentence level
- support vector machine
- knn
- feature selection
- training set
- linguistic features
- sentiment lexicon
- electronic commerce
- natural language processing
- multi class
- product reviews
- online reviews
- user comments
- sentiment polarity
- feature space