Satisfier and dissatisfier factors of websites users: an exploratory study.
Isabel PinhoArménio RegoElisabeth KastenholzPublished in: EATIS (2007)
Keyphrases
- internet users
- website
- web content
- end users
- social networking websites
- recommender systems
- factors affecting
- web navigation
- novice users
- user interface
- factors that influence
- internet usage
- internet search engines
- active user
- online services
- web portal
- user interaction
- user groups
- user interests
- rapid growth
- user centric
- information sources
- web applications
- user profiles
- information overload
- information seeking