A study of development and maintenance in Norway: assessing the efficiency of information systems support using functional maintenance.
Knut Kjetil HolgeidJohn KrogstieDag I. K. SjøbergPublished in: Inf. Softw. Technol. (2000)
Keyphrases
- information systems
- legacy systems
- knowledge management
- support systems
- case study
- decision support
- knowledge based systems
- tool support
- development process
- project management
- software maintenance
- business process reengineering
- requirements analysis
- information technology
- maintenance cost
- information systems development
- future development
- statistical analysis
- design guidelines
- software engineering
- support environment
- workflow technology