Building Empathy: Scaling User Research for Organizational Impact.
Ariel LiuVictoria Schwanda SosikKhadine SinghPublished in: CHI Extended Abstracts (2018)
Keyphrases
- user involvement
- information systems
- information technology
- user interaction
- user experience
- end users
- data mining
- knowledge management
- real time
- user defined
- user interface
- relevance feedback
- recommender systems
- user queries
- knowledge sharing
- virtual humans
- systems development
- inter organizational
- multiple users
- factors that influence