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IS and Organization for Online Corporate Reputation Management.

Alberto FrancesconiClaudia Dossena
Published in: Int. J. E Serv. Mob. Appl. (2012)
Keyphrases
  • reputation management
  • social media
  • reputation systems
  • peer to peer
  • knowledge management
  • social web
  • social networking sites
  • enterprise wide
  • microblog posts
  • social networks
  • case study
  • knowledge discovery