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Sentiment Analysis on the Level of Customer Satisfaction to Data Cellular Services Using the Naive Bayes Classifier Algorithm.

Febriyani S. FitriMuhammad NasrunCasi Setianingsih
Published in: IOTAIS (2018)
Keyphrases
  • sentiment analysis
  • database
  • learning algorithm
  • data sources
  • end users
  • data analysis
  • knowledge discovery
  • probabilistic model
  • customer satisfaction
  • databases
  • web services
  • expert systems
  • customer data