ERP Usability and the Mangle of Practice: Improving Work Processes and Employee Performance.

James O'Farrell Nick Letch Sharon Purchase

Published in: AMCIS (2012)

Keyphrases

support systems
decision support system
enterprise resource planning
erp systems
decision making
usability evaluation
website
case study
search engine
e learning
user interface
software engineering
user experience
user satisfaction
usability problems