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Mining online communities to inform strategic messaging: practical methods to identify community-level insights.
Matthew Benigni
Kenneth Joseph
Kathleen M. Carley
Published in:
Comput. Math. Organ. Theory (2018)
Keyphrases
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online communities
virtual communities
real world
data mining
knowledge management
data mining techniques
data mining methods
online learning communities
case study
knowledge discovery
itemsets
web mining
content analysis