Improving the Service Quality in Fitness Industry by Using a Knowledge Graph Based Modeling Toolkit.
Vasile Ionut-Remus IgaAna-Maria GhiranPublished in: CAiSE Workshops (2024)
Keyphrases
- service quality
- customer satisfaction
- competitive advantage
- user satisfaction
- evolutionary algorithm
- electronic commerce
- knowledge discovery
- knowledge base
- knowledge management
- genetic programming
- quality of service
- knowledge sharing
- genetic algorithm
- competitive environment
- information quality
- service providers
- information systems
- real time
- incident management