Trust and risk in consumer acceptance of e-services.
Jian MouDong-Hee ShinJason F. CohenPublished in: Electron. Commer. Res. (2017)
Keyphrases
- perceived risk
- information goods
- trust relationships
- electronic marketplaces
- service oriented
- web services
- user acceptance
- mobile payment
- online marketplaces
- trust model
- risk assessment
- open systems
- service providers
- security services
- information services
- trust management
- consumer trust
- context aware
- mobile services
- risk management
- business partners
- trust evaluation
- electronic commerce
- service oriented architecture
- public key infrastructure
- service composition
- purchase intention
- online markets
- innovation diffusion theory
- automated trust negotiation