Customer Joining Behavior and Regulation Strategy in Visible Multi-Server Queues with Synchronous Vacations of Partial Servers.
Wei SunHao WangXumeng XieShiyong LiPublished in: J. Syst. Sci. Complex. (2024)
Keyphrases
- service times
- queue length
- single server
- queueing model
- arrival processes
- service rates
- steady state
- customer classes
- processor sharing
- waiting times
- arrival rate
- poisson arrivals
- customer behavior
- queueing networks
- stationary distribution
- priority queue
- arrival process
- queueing systems
- call center
- finite capacity
- traffic intensity
- selection strategy
- offered load
- state dependent
- fluid model
- customer service
- special case
- data structure
- behavior patterns
- neural network
- heavy traffic
- behavior analysis
- customer satisfaction
- retrial queue
- genetic algorithm