Performance Enhancement Factors of ERP Projects in a Telecom Public Sector Organization of Pakistan : An Exploratory Study
Shafqat Ali ShadEnhong ChenFaisal Malik Faisal AzeemPublished in: CoRR (2012)
Keyphrases
- public sector
- business process change
- information and communication technologies
- environmental factors
- e government
- inter organizational
- case study
- current practices
- information systems
- private sector
- enterprise resource planning
- information sharing
- digital government
- public organizations
- electronic government
- business processes
- public services
- developing countries
- public administration
- knowledge management
- government services
- erp systems
- real world
- job satisfaction
- social capital
- service delivery
- project management
- cost effective
- health care
- social network analysis
- decision makers
- sensor networks