Leadership in Public Sector Business Process Management Initiatives - A Developing Country Perspective.
Rehan SyedPublished in: BPM (PhD/Demos) (2019)
Keyphrases
- e government
- public sector
- developing countries
- business process management
- business processes
- business process
- electronic government
- information and communication technologies
- digital government
- service oriented
- government services
- public administration
- enterprise architecture
- government agencies
- inter organizational
- digital divide
- knowledge management
- service delivery
- information systems
- private sector
- information sharing
- web services
- data mining
- databases
- information management
- information security
- life cycle
- process model
- online learning
- expert systems
- data analysis
- job satisfaction