Air Pollution and Online Customer Reviews: Evidence from Restaurant Reviews.

Lingfei Deng Hong Hong Qiang Ye

Published in: PACIS (2019)

Keyphrases

customer reviews
air pollution
product reviews
opinion mining
online product reviews
product features
customer satisfaction
air quality
positive or negative
user generated content
sentiment analysis
positive and negative
real time
fine grained
knn
machine learning
data mining