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Role of Satisfaction, Security and Risk towards Customer's Turnover Intention from Traditional to Internet Banking.
Mehwish Waheed
Qaisar Khan
NoorUl Ain
Published in:
Int. Arab. J. e Technol. (2013)
Keyphrases
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internet banking
customer satisfaction
service quality
online banking
job satisfaction
perceived risk
user satisfaction
electronic commerce
turnover intentions
risk assessment
information systems
risk management
risk factors
factors affecting
security analysis
fraud detection
hong kong
learning environment
real time