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Review Moderation Transparency and Online Reviews: Evidence from a Natural Experiment.

Lianlian (Dorothy) JiangThiagarajan RavichandranJason Kuruzovich
Published in: MIS Q. (2023)
Keyphrases
  • online reviews
  • sentiment analysis
  • opinion mining
  • sentiment classification
  • online consumer reviews
  • product reviews
  • real world
  • data analysis
  • knn
  • text mining
  • e government