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How to make it stick? Institutionalising process improvement initiatives.
Ahangama Withanage Janitha Chandimali Abeygunasekera
Wasana Bandara
Moe Thandar Wynn
Ogan Yigitbasioglu
Published in:
Bus. Process. Manag. J. (2022)
Keyphrases
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process improvement
e government
software process
business process
root cause
knowledge management
case study
software process improvement
business processes
cost estimation
software engineering
information systems
quality assurance
health care
government agencies