Erfahrungen mit dem Einsatz von Java und CORBA in der Entwicklung einer leistungsstarken Customer Care-Andwendung für die Telekommunikationsindustrie.
Michael MeadowsJochen KappelPublished in: Java-Informations-Tage (1998)
Keyphrases
- distributed object
- lightweight
- object oriented
- long term
- customer satisfaction
- health care
- programming language
- customer behavior
- electronic commerce
- customer service
- massachusetts institute of technology
- database applications
- source code
- digital elevation models
- open source
- byte code
- terrain modeling
- object oriented languages
- customer relationship management
- development environment
- medical care
- java programs
- home care
- object management
- java applets
- digital elevation
- data mining
- call center
- transaction management
- object oriented programming
- service quality
- client server
- fault tolerance
- database management systems
- data management
- distributed systems
- web applications
- high level
- web services