Finding Health Care Usability and Safety Issues in Consumer Product Reviews.
Helen J. A. FullerTimothy ArnoldPublished in: AHFE (6) (2019)
Keyphrases
- health care
- product reviews
- consumer reviews
- information systems
- opinion mining
- sentiment analysis
- medical information
- primary care
- patient safety
- sentiment classification
- health data
- health care providers
- patient care
- product features
- healthcare professionals
- health insurance
- health services
- information sources
- active learning
- medical records
- website
- machine learning
- temporal trends
- home care
- online reviews
- knowledge discovery
- feature selection
- information retrieval