How Social Identity May Matter Most in Brand Crisis Management.

Rungsiman Nararatwong Kotaro Okazaki Hitoshi Okada Katsumi Inoue

Published in: BDCloud (2014)

Keyphrases

crisis management
social media
decision makers
social networks
situation awareness
management system
social networking
emergency management
disaster recovery
business continuity
video conferencing
emergency response
real time
data warehouse
high speed
decision support system